Privacy Policy

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Last Updated: October 2025

At Home Equity Realty Services, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit your property information, or interact with us by phone, text, or email.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, phone number, email address, and property address when you fill out a form or contact us.

Property Details: including home condition, asking price, and location.

Technical Data: such as your IP address, browser type, device information, and cookies that help us improve website performance and security.

Communication Records: including messages, emails, and call recordings for quality assurance and transaction documentation.

2. How We Use Your Information

We use your information to:

Contact you about selling your home or real estate opportunities.

Provide and personalize our services.

Send updates, offers, and educational content (only if you opt in).

Improve our website and user experience.

Comply with legal and regulatory obligations.

3. Text Messaging & Email Consent

By submitting your phone number or email, you consent to receive messages, calls, and/or emails from Home Equity Realty Services and its authorized team members.

Text messages may include property updates, appointment reminders, or promotional content.

You may opt out at any time by replying “STOP” to any text or clicking “unsubscribe” in emails.

Message and data rates may apply.

4. How We Protect Your Information

We maintain reasonable physical, electronic, and administrative safeguards to protect your personal data against loss, misuse, or unauthorized access.

While we strive to protect your data, no online transmission or storage system can be guaranteed 100% secure.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your data only with:

Trusted service providers assisting with our operations (CRM, email, hosting, etc.).

Real estate partners, investors, or title companies involved in a transaction — only when necessary.

Legal authorities, when required by law.

All third parties must handle your data in compliance with privacy and confidentiality obligations.

6. Cookies & Tracking

Our website may use cookies and analytics tools (like Google Analytics) to understand how visitors interact with our site.

You can disable cookies through your browser settings, but some features may not function properly.

7. Your Rights

Depending on your location, you may have rights to:

Access or request a copy of your data.

Request correction or deletion.

Withdraw consent for marketing communications.

To exercise your rights, please contact us at info@homeequityrealtyservices.com.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for the content or privacy practices of those third-party websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

📧 contact@sellmyhometoher.com

🏢 Home Equity Realty Services, LLC

📍 Columbus, Ohio